Incorporated as a public limited (Unlisted) company in 1993, Central Depository Company of Pakistan Limited (CDC) is the only depository in Pakistan. The Company started operations in September 1997. CDC is the sole entity handling the electronic (paperless) settlement of transactions carried out at all three stock exchanges of the country. Through efficient functioning of CDC, approximately 99% of the market settlement is in book entry form.CDC was primarily established to operate the Central Depository System (CDS) for equity, debt and other financial instruments that are traded in the Pakistani Capital Market. However, with the passage of time and development of Pakistan’s Capital Market, it now also provides services that are beyond the traditional depository services. CDS is an electronic book entry system used to record and maintain securities and their transfer’s registration. The system changes the ownership of securities without any physical movement or endorsement of certificates and execution of transfer instruments.
CDC provides depository services to a wide range of Capital Market participants which includes Brokers, Asset Management Companies, Banks (including Custodian Banks) and general retail investors. It also serves to link up the Issuers and Registrars of securities and the market for the purpose of executing corporate actions like disbursement of corporate benefits and carrying out mergers and splits.
The aim of CDC is to operate as a central securities depository on behalf of the financial services industry so as to contribute to the country's ability to support an effective capital market system which will attract institutional and retail level investors from Pakistan and abroad. CDC is regulated by the Securities and Exchange Commission of Pakistan (SECP). CDC has branches in Karachi, Lahore, Islamabad and Hyderabad.
Taking another step towards capital market development, CDC has diversified its operations in the following services:
Launched in 1999, Investor Account Services (IAS) allows retail investors to open and maintain securities’ accounts directly with CDC.
Trustee and Custodial Services (T&C) were introduced in 2002 and enlists Open-end and Closed end Mutual Funds and Voluntary Pension Schemes.
Launched in 2008, Share Registrar Services (SRS) provides issuing companies state-of-the-art facilities of registrar and transfer agent services, including registration and verification of shares and records and customer dealing on behalf of issuer companies.
CDC Access – Worldwide Access to CDC Accounts
In a drive to increase customer convenience for investors to benefit from electronic custody & settlement of securities, CDC has started multiple channels for investors to access their electronic securities portfolio through its innovative service-range ‘CDC access’. CDC customers can access their account information through CDC access services, which include IVR (Interactive Voice Response), Web and SMS facilities.
CDC access – IVR is a round-the-clock Interactive Voice Response system supported by a state-of-the-art call center, toll free number 0800-CDCPL (23275) and dedicated customer support staff.
CDC access – Web enables Investor Account holders to access their account information through https://www.cdcaccess.com.pk.
CDC access – SMS gives an added level of convenience to investors by providing them their account info on their mobile screens.
Web Kiosk and IVR Phone Booth are two especially tailored facilities for CDC’s walk-in customers at the CDC House (Shahra-e-Faisal, Karachi), enabling them to access https://www.cdcaccess.com.pk through the touch-point kiosk machine installed in the waiting lobby. Similarly, they can access the CDC access – IVR and / or talk to a customer relationship officer through the nearby IVR Phone Booth.
Your CDC Relationship Number:
To register for availing CDC access – IVR, Web and SMS services, you would be required to fill in your CDC Relationship Number on the CDC access – Registration Form. Your CDC Relationship Number is the combination of Investor Account Services (IAS) ID and your account number.
Generation of T-PIN:
Call at 0800-CDCPL (23275).
After selecting the language preference, press 1 for self service.
Enter your 12 digit CDC – Relationship Number (which is a combination of IAS ID and your Investor Account Number)
Generate your 4 digit T-Pin.
To register for availing CDC access – IVR, Web and SMS services, you would be required to fill in your CDC Relationship Number on the CDC access – Registration Form. Your CDC Relationship Number is the combination of Investor Account Services (IAS) ID and your account number.
Generation of T-PIN:
Call at 0800-CDCPL (23275).
After selecting the language preference, press 1 for self service.
Enter your 12 digit CDC – Relationship Number (which is a combination of IAS ID and your Investor Account Number)
Generate your 4 digit T-Pin.
CDC Access – Registration Form:
Please click on the link to download the Registration Form.The form can also be obtained from the Customer Support Front Desk at CDC Offices.
Activation of CDC access Services:
Submit completely filled Registration Form duly signed by the authorized signatory(ies) at the CDC Customer Support Front Desk or send it to the CDC Office where you are maintaining your Investor Account. Also affix the company stamp in case you are a corporate client.
Please click on the link to download the Registration Form.The form can also be obtained from the Customer Support Front Desk at CDC Offices.
Activation of CDC access Services:
Submit completely filled Registration Form duly signed by the authorized signatory(ies) at the CDC Customer Support Front Desk or send it to the CDC Office where you are maintaining your Investor Account. Also affix the company stamp in case you are a corporate client.
